Plans and Policies
Providence House strives to be a good community partner and neighbor, and encourages community members to communicate directly with the agency regarding concerns about the care of the children here, noise level, or facilities, including snow removal or other property upkeep. A complaint, concern or request for information may be made in writing or by phone. For more information, view our Community Engagement Plan.
As a member of the ODE National School Lunch Program, the food and nutrition model followed for our children is established by the Ohio Department of Education. Meals provided to the children are nutritious, well-balanced and designed so that, over a period of time, they will provide children the nutrients they need according to the Recommended Dietary Allowances (RDA). For more information, view our Wellness Policy.
Providence House is committed to ensuring equal access to all services. Please review our full Nondiscrimination Policy below.
In accordance with federal civil rights law and USDA civil rights regulations and policies, the USDA, its agencies, offices, employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.
Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the state or local agency that administers the program or contact USDA through the Telecommunications Relay Service at 711 (voice and TTY). Additionally, program information may be made available in languages other than English.
To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
Mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Mail Stop 9410, Washington, D.C. 20250-9410;
Fax: (202) 690-7442; or
Email: program.intake@usda.gov.
USDA is an equal opportunity provider, employer, and lender.