Sharon

During our temporary nursery closure, Providence House was able to support Sharon with basic needs items for her family.

During our temporary nursery closure, Sharon* secured new housing for her family of three. She was incredibly grateful that she could keep her family safe, but was unable to furnish her home. Sharon reached out to Providence House for support, and we were able to provide her with an inflatable mattress. Due to the generosity of one of our donors, we were also able to provide her and her family with a mattress and bed frameset.

While our nursery services remained closed, Providence House staff began making home deliveries of basic needs items and food to families we serve. Sharon’s family received monthly deliveries of items, including new bedding, an auto repair referral, and a meal from the Woods Restaurant. We also connected Sharon to a job listing to assist her in her search for employment. After supplying the bedding set, our team received a text from Sharon that read: “Thank you so much for everything – I am very happy!”

The work we do matters. We are always happy to help families like Sharon’s achieve and maintain a safe, nurturing environment.

*Client name has been changed to respect confidentiality.

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Victoria

Victoria admitted her two children to Providence House in order to deliver a baby. Victoria was a past client and trusted the services that Providence House had to offer.

Victoria admitted her two children to Providence House in order to deliver a baby. She was a past client and trusted the services that Providence House had to offer.

Victoria was scheduled to be induced for labor and needed a safe place for her children to stay. While her children were at Providence House, they were transported to and from school daily by childcare staff, and Victoria completed phone-based case management services with her social worker.

Victoria delivered a healthy baby boy and spent a few days at home and in the hospital recovering and then was reunited with her other children. At discharge, she was provided with items for her newborn such as clothing, diapers, and wipes. She was also provided with the clothing that her other children received from Providence House as well as toys.

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Dominique

Dominique reached out to Providence House for her three year old daughter as she was homeless and was unable to stay doubled-up with her daughter

Dominique reached out to Providence House for her three year old daughter as she was homeless and was unable to stay doubled-up with her daughter. Dominique was employed at Family Dollar and had childcare for her daughter, but no housing.

During the service period, Dominique completed case management, parent education, and trauma services. She also visited her daughter at least twice a week for at least an hour at a time. Providence House was able to provide transportation for her daughter daily, to her Head Start program, and she also attended a field trip to the Children’s Museum of Cleveland and participated in trick-or-treating for Halloween.

Dominique maintained employment at Family Dollar and saved enough money to rent a room of a house for her and her daughter to live in while she waited on a Cleveland Metropolitan Housing Authority (CMHA) unit to become available. Dominique is now enrolled in the aftercare program and has been maintained her housing, childcare, and employment.

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Andrea and Britney

Mom, Andrea, self-referred this service period, after previously utilizing Tier 1 services for her daughter, Britney, earlier this calendar year when she wanted to turn herself in to clear a warrant from a DUI.

Mom, Andrea, self-referred this service period, after previously utilizing Tier 1 services for her daughter, Britney, earlier this calendar year when she wanted to turn herself in to clear a warrant from a DUI.

This service period Andrea wanted to complete an inpatient hospital alcohol detox program and then transition to an intensive outpatient program (IOP). The detox program could last anywhere from two to thirty days. Her daughter, Britney, was three, and attended preschool every day. Providence House transported Britney to and from school daily in the almost three weeks the family utilized services. Andrea was able to complete the detox program and transition home and into IOP treatment.

During her service period, all Britney’s basic needs were met, she participated in yoga and music therapy classes on-site, and completed craft projects relating to the weekly educational theme. She also attended a field trip to the Cleveland Museum of Natural History. Staff noted at the beginning of her service period that Britney was shy, quiet, and often tearful; however, during her service period she became friendlier and more outgoing, was loved joking with staff and other children and enjoyed to dance. She also came in with sever ringworm in her scalp that had not been improving though Andrea had been treating it according to Britney’s primary care physician’s directions; the Providence House medical director examined her and noted that the dosage of her medication was not high enough, which was why it had not been improving. The correct dosage of medication was filled and given to Britney during her stay, and sent home with her at discharge so that Andrea can continue this regimen. Andrea called Providence House to check on Britney as well as to speak with her on the phone several times each week to maintain their parent-child bond, and did not request any referrals.

The family reunited at the end of the service period (right before Thanksgiving so they could be home together for the holiday!) and she met her goals of completing her detox program and getting connected with her IOP program. She hopes to continue sober parenting, in order to be the best mom she can be for Britney. She is enrolled in the voluntary Aftercare program for a year, including being invited to the family holiday party to assist with Christmas presents for Britney.

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Keeshia and Ben

Mom, Keeshia, was referred to Providence House from her therapist through OhioGuidestone. She had recently left a cult five months earlier, was experiencing domestic violence from her son’s father, and was trying to transition herself and her two children

Mom, Keeshia, was referred to Providence House from her therapist through OhioGuidestone. She had recently left a cult five months earlier, was experiencing domestic violence from her son’s father, and was trying to transition herself and her two children to independent, safe, and “normal” life. Her younger daughter was safe staying with her father, so only her four-year-old son Ben required Providence House services.

Ben received emergency shelter when there was a risk of domestic violence. All his basic needs were met, and Keeshia was able to transport him to and from his daycare twice weekly in order to maintain some consistency for Ben. He participated in yoga classes, as well as music and art therapy classes on-site.

While engaged with services, Keeshia secured employment with two companies as an STNA and worked a lot in order to save money. The threat of domestic violence went away, so instead of working to move to new housing, she focused on saving money to pay off overdue utility bills. The Providence House parent fund was able to pay over $500 for her gas bill when she got a shutoff notice. Keeshia also did not have food stamps at the beginning of the service period, but received benefits before discharging. She completed trauma services and a referral for early childhood mental health services for Ben was completed. Keeshia continued to engage with her mental health therapist throughout the service period, which was helpful as her mental health diagnoses and cult experience were significantly impacting her life and overall mental health. Once she ensured her housing was safe, Keeshia was able to bring Ben home for a home visit when she took a day off at work.

The family reunited at the end of the service period with all goals either met or pending. Keeshia is enrolled in Aftercare for a year, and plans to attend the family holiday party to assist with Christmas presents for Ben.

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Sasha

Sasha, a busy mother of four, attended the Community Education and Resiliency Program for the first time.

Sasha, a busy mother of four, attended the Community Education and Resiliency Program for the first time. Sasha attended almost every session of group, and as the weeks past, she became more and more comfortable sharing her experiences and opinions in group. She had recently moved to a new apartment, and she was proactive and sharing her case management needs and then following up to access those resources. She updated her SNAP benefits, enrolled her children in a new school, and connected to a community center in her new neighborhood. Sasha shared that the group was beneficial for her each week because it was “the only time I have for myself.” She talked about the stressors of having her children home with her 24/7, and how the group gave her a place to process those emotions and plan for a more positive future.

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Mariah

In this series of the group on Zoom, Mariah shared that she was feeling more overwhelmed than ever, and through case management, she found out about resources to help her alleviate the current problems she was facing.

Mariah, a mother of two, participated in the Community Education and Resiliency Program at her daughter’s school last year. In this series of the group on Zoom, Mariah shared that she was feeling more overwhelmed than ever, and through case management, she found out about resources to help her alleviate the current problems she was facing. Mariah needed new employment opportunities, and she received job listings and virtual job fair postings. She explained to staff that she was a victim of identity theft when she was a child, and that she still had an extremely high utility bill that she was struggling to pay down. Through this program, Mariah was connected to a COVID-19 relief program that assisted her in paying down a sizeable portion of this bill. Mariah shared that felt like she was managing life all on her own, and this program helped her feel supported and encouraged.

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